FAQs
Can I grow mushrooms without any previous experience?
Yes, absolutely! Even if you have no prior experience with mushroom cultivation, you can still successfully grow mushrooms. We are here to guide you through every step of the process and provide all the support you need. Our All-in-One Bags are especially designed for beginners, making it easy for you to get started and enjoy the process without any hassle. With our help and the right tools, you'll be able to grow your own mushrooms in no time!
Do you offer a FREE SHIPPING?
Yes! We offer FREE SHIPPING on orders that meet the minimum amount for your country. Below is a list of eligible countries and their respective order thresholds:
Slovakia – Free shipping on orders over €60
Romania, Hungary, Czech Republic – Free shipping on orders over €80
Austria, Croatia, Slovenia – Free shipping on orders over €85
Belgium, Germany, Netherlands, Poland, Bulgaria, Luxembourg – Free shipping on orders over €99
Denmark, France, Ireland, Italy – Free shipping on orders over €99
Finland, Portugal, Spain, Sweden, Estonia, Latvia, Lithuania – Free shipping on orders over €125
🚚 How does it work?
Simply add products to your cart, and if your order meets the minimum amount for your country, the free shipping option will be automatically applied at checkout.
Which courier do you use for shipping?
We use different couriers depending on what is most convenient and cost-effective for our customers. Your order may be shipped via Post, GLS, or Packeta, depending on the delivery location and the best available option for your area. Rest assured, we always choose the fastest and most reliable service to ensure your order reaches you as quickly as possible.
How long does shipping take?
Our standard shipping usually takes between 2 to 7 business days, depending on your location. Please note that delivery times may vary due to factors such as the shipping destination, weather conditions, or unforeseen delays with the carrier. We always aim to process and dispatch your order as quickly as possible, but occasional delays can occur. If you have any concerns about the shipping status, feel free to contact us, and we will be happy to assist you.
Can I track my order?
Yes, you can track your order using the tracking number provided in your shipping confirmation email. You can track your package directly on the courier's website or use the tracking number on any other tracking site to view real-time updates on the status and location of your package.
How can I contact you?
We're here to help! You can reach our customer support team through the following channels:
- Email: info@freshrooms.eu
We strive to respond to all inquiries within 24 hours.